Agent knowledge map
Emma - Revenue Analyst
Emma uses public business knowledge about revenue analyst workflows without exposing private prompts or customer workspace data.
Meet the AI workforceCore workflow
How Emma uses public knowledge
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01
Read approved context
Public knowledge helps Emma support this step without exposing internal prompts or customer-specific data.
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02
Prepare the work
Public knowledge helps Emma support this step without exposing internal prompts or customer-specific data.
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03
Show evidence
Public knowledge helps Emma support this step without exposing internal prompts or customer-specific data.
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04
Request approval
Public knowledge helps Emma support this step without exposing internal prompts or customer-specific data.
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05
Hand off cleanly
Public knowledge helps Emma support this step without exposing internal prompts or customer-specific data.
Knowledge areas
Public knowledge used by Emma
Data Emma needs before acting
- Approved business context and source notes
- Connected CRM, inbox, calendar, docs or finance data where relevant
- Clear approval boundary for customer-facing or financial action
- A record where the output can be reviewed later
Used by Crewlee agents
How this knowledge becomes agent work
These public agent cards explain roles at a high level. They do not expose internal prompts or private rules.
Ethan uses public business knowledge about sales coach workflows without exposing private prompts or customer workspace data.
Proposal Specialist SophiaSophia uses public business knowledge about proposal specialist workflows without exposing private prompts or customer workspace data.
Inbox Manager LucasLucas uses public business knowledge about inbox manager workflows without exposing private prompts or customer workspace data.
Build your AI crew with Crewlee
Start by connecting the public knowledge areas, data sources and approval boundaries that matter most.